Client Testimonials

One of our greatest sources of pride is the first class reputation we have built based on our professionalism, honesty, expertise, and customer service. There is no better advertisement than word of mouth, and we appreciate all of our customers who have led other families and businesses to protecting their homes and property with Global Alarm.

In addition to our A+ Rating with the Better Business Bureau, we greatly appreciate those who take the time to leave feedback and reviews online. It is a testament to the high quality, security equipment we use, the quick responsiveness of our monitoring team, and our mission to provide excellent customer service that we provide to the families and businesses of East Texas who place their trust in Global Alarm Systems.

See what a few of our clients have to to say about Global Alarm:

Joe and Kathy Birt

We have used Global Alarms for many years. The operators are quick to respond to alarms. The techs have always come out quickly to make any upgrades or repairs and are always courteous.

Dr. Bryan Ramsey

The folks at Global Alarm Systems are awesome and will treat you like family. When my office was burglarized on Christmas and again on New Year’s Day, these guys were there when I needed them most. They swiftly installed cameras, upgraded my security system, and caught the thief when he returned. Thank you Global!

Julie O.

“We switched to Globals wireless several yrs ago. It works great! Same great service. Thanks Global!”

Danny Paulk

We have had Global Alarm in our home and business since late 1990. We have been very satisfied with the service and customer support. Great company! Awesome people!

Shannon L.

“Great office staff!! Very helpful!!”

Kathy Dean

Global Alarm has taken care of Andrews Center’s facilities for more than 30 years. We receive great service and attention to our needs. Any issues with equipment are quickly resolved. We are proud to have Global Alarm on our team as we serve the community.

Ron Hallmark, CIC

In a world controlled by large corporations it is refreshing to work with a family owned business that provides that personal and customized approach in servicing their customers, but yet has the size and professionalism to handle customers with locations spread across multiple states. We have used Global Alarm not only for our primary business (commercial insurance agency), but also other business ventures, as well as my home, my parent’s home, and many of our employee’s homes. If you have ever tried to contact another service provider (gas, electric, cable…) and you get lost in a myriad of voice commands in their effort to keep you from talking to another human, then you know the value of a business such as Global Alarm where a representative answers the phone, truly listens, cares and will take care of your problem. I cannot provide a high enough recommendation for Global Alarm. We have had an outstanding experience with them for many years and look forward to working with them as we grow and expand in the future.

Debbie Hooton

I wanted to take a moment and thank GLOBAL ALARM SYSTEMS and their staff for their continued great service! Pleasant Hill Baptist Church has been using Global Alarm Systems for over 10 years. Global’s service, support and monitoring is A+! Their monitoring operators represent Global in a professional and courteous manner and have quickly and efficiently offered help and support in countless situations. We are extremely happy with Global and I would highly recommend them to anyone with commercial or residential alarm needs.

Max Nash

I have used Global Alarms for over twenty years. They are always there with friendly, prompt service if I have a problem or need advice, and have an excellent monitoring service. Their prices are reasonable and their systems are very reliable. I always recommend Global for fire and burglar alarm systems.

Judy R.


Tim G.

“We’ve been customers for several years. The system appears to have been very reliable and on the couple of occasions when we accidentally set off the alarms, they were almost immediately responsive. I think we made a great choice of security providers.”

Albert T.

“This is not the ordinary security post. For those of you that have four-legged furry children at home this is something to think about. I received a call from Global this afternoon telling me that there was a power outage at my house and it had gone out 3 minutes ago. On a day like this it does not take long for a home to get very hot without a/c or windows open. I was about 20 minutes away and was not ready to head home yet but thanks to Global, I dropped what I was doing and headed home to take care of my 4 legged furry child. She was happy to see me and very glad to sit in the truck with a/c running while waiting on the power to come back on. Not only do they offer this service, but I also have a temperature alarm that enables them to notify me if the a/c or heat is not working but the power is still on. If the temp gets below preset mark or above preset mark then they notify us. Thank you Global for taking care of us in more ways than one.”